I am really upset and just lost as to what to do. I am in new in my area just moved from a different state. So I picked a local dentist that was in my area and on my dental HMO insurance plan. I was just going in for a check up and a cleaning. I knew my teeth were in a good shape since I was in the dentist just about six months ago.
I get to my appointment on time but had to wait over an hour before I was even seen. They took the X-rays and then sat me down. The dentist comes and looks at my teeth for all of two seconds. He says that although I do not have any cavities and my gums are okay, my teeth are dirty and yellow. That I need to have them whiten in order for them to look better and not dirty. I know my teeth are not as white as they could be but they do not look bad.
He was really rude when he was talking to me so I just said that I only want what is covered under my plan which just the cleaning. He got really mad and said that it is a shame when he gets patients that think that a cleaning is all they need because they are to cheap to take care of their teeth. I was so taken back when he said that to me I just did not know what to do at the time. He does the cleaning so fast it only took him like five minutes. Not only was it fast but he had hurt me many times before he gets done. Once he is done he just walks away from me.
The dental assistance finished up with my teeth. She even seem upset by the way the dentist treated me and tried to say she was sorry for him. At check out I tried to say how upset I was about the whole experience. When I was rudely told that my insurance fully covered the services I had so why am I complaining, since I did not have to pay for anything. I told my husband what I went though and he was livid. He was upset for me too and now I just feel bad about not doing anything at the time. What can I do now ? I want to do something about this just do not know what?