The other day I bough what I thought was dental insurance only to find out that I could not keep my dentist because it was a dental discount plan and not insurance. My dentist said he does not take dental discount plans. I am so upset that now I bought a plan that is not even going to help me. There are other dentist that take the discount plan but I want to stay with the one I have.
I called wanting a full refund but they said I may have earned fees that are not refundable. Even though the plan is useless to me. I really do not think this is fair. I only bough the plan thinking I could go to my dentist to find out after the fact I can not. When I told them this the rep told me that they state on the website that it is a discount plan where you have to go the the plan providers. I did not see that should I not get back all my money?